Welcome to the Wellington Samaritans
Samaritans is a service available 24 hours a day for people who want confidential listening and support.
Samaritans do
- listen and help people talk through what’s troubling them
- offer compassion and understanding
- offer callers confidentiality and anonymity
- discuss options
- offer support and encouragement
Samaritans don’t
- give advice
- solve people’s problems. Samaritans don’t focus on the problem; they respond to the person
- make referrals, but they are ready to listen and continue to support callers in need of a listening ear
While most of our work is over the telephone, Wellington Samaritans also offers a service for
visitors to our centre, where they can meet and listen to people in person. It is a good idea
to ring the helpline